Distress Centre – Board Director



Distress Centre Calgary has an enduring legacy of creating lasting social impact as a critical service in Calgary’s network of care. Our organization ensures that everyone has a place to turn to in a time of crisis by providing 24-hour crisis support. We do this through 24/7 crisis and 211 information and referral phones lines, daily online services, and professional counselling. All our services are free, and because we do not define crisis, anyone can contact us day or night about anything. We support all social issues, including homelessness, poverty, depression, mental illness, bullying, addiction, PTSD, domestic violence, and abuse.

Together, our staff and volunteers create a unique culture and supportive work environment that sets Distress Centre apart. The Distress Centre team does not simply have an interest in helping others; we share a commitment to achieving results through service excellence, collaboration, and innovation. Distress Centre staff and crisis line volunteers reflect the diversity of the people we serve, and we are looking to build diversity into the Board of Directors to represent all Calgarians as well.

Our vision: Everyone is heard.
Our mission: Provide compassionate, accessible crisis support that enhances the health, well-being and

resiliency of individuals in distress.

Our values: Accessibility, Collaboration, Compassion, Excellence, Inclusivity, Innovation, Leadership, Partnerships, Respect, Volunteerism

Please visit our website at: www.distresscentre.com

The Distress Centre’s Board of Directors is a Governance Board and is currently looking to add to the board at its upcoming Annual General Meeting in May. Members of the Board are elected to office for a term of three years and may stand for an additional 3 years.

Your success is based on:

o Strategic input into activating the Vision, Mission, and Values of the Distress Centre and being a true advocate for the charity;

o Raising issues and concerns that support the Vision, Mission, and the effective operation of the Distress Centre;

o Providing support by attending special events and/or participating in Distress Centre activities;

o Participating with fundraising initiatives;
o Providing assistance and guidance in making connections, and supporting and advising on the long term sustainability of the Distress Centre;
o Providing sound, objective judgement which informs decision making;
o Attending Board meetings regularly – typically 8 per year plus a strategy retreat; and,

o Serving on at least one Committee and attending Committee meetings (typically at least three per year).


We are targeting at least two recruitments this year with candidates ideally possessing qualifications in one or more of the following areas:

o Government or non-profit employment experience (please note that attention will be given to avoiding any real or perceived conflict of interest);

o Functional experience in accounting (designation preferred), sales or fund development, or human resources; and/or,

o Experience in any of the following areas: new business line or revenue stream development, external partnership development, diversity & inclusion, and remote work.

Personal Characteristics

o Uncompromising character and personal ethics;
o Strategic, thoughtful, and helpful;
o Professional and engaged;
o Excellent communication skills, both written and verbal, and the ability to work effectively in

a team environment; and,
o A sense of humour, a sense of curiosity, and empathy.


o The opportunity to work with an experienced and talented leadership team and Board and be a key contributor; and,

o The opportunity to work for an organization that contributes significantly to the betterment of our community.


Location Calgary, Alberta

If interested, please reply to: annabeleh@distresscentre.com

Attention: Emilie Johnson, Chair, Governance and Nominating Committee

Closing Date: March 8, 2021